Returns & Exchanges
At Highlights, we want you to love every piece you wear, so we offer a hassle-free 30-day return policy for all unworn items with original tags. If your purchase doesn't fit your style perfectly, we are here to help you find the right look or provide a full refund.
Return Process
- 1.Start Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Carefully place the unworn items with their original tags into the original packaging to ensure they are protected during transit.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.